FAQs

General questions and glossary

What is SplitGigs?

SplitGigs is a social network that helps emerging bands or musicians find gigs to play, through a simple but highly effective idea: the "SplitGig".

What is a “SplitGig”?

A SplitGig is an exchange of gigs - i.e. I let your band play at my gig, then you return the favor by letting my band play at your gig. Got it? Both bands end up with an extra gig... another opportunity to get their music heard. Simple, but effective.

Who can join SplitGigs?

Any band or musician, from anywhere in the world, playing any type of music - whether they have gigs to split with other bands or not - can sign up to SplitGigs.

Who is the “Guest”?

The Guest is the band or musician taking part in a SplitGig that they have not organised themselves.

How do the statistics and points work?

For each SplitGig that you organise (for which you, therefore, are the host), you will be given 5 points (+5). For every SplitGig that you do not organise (at which you, therefore, are the guest), you will be given 3 points (+3).

Where can I find out more about SplitGigs, who's behind it, and other general info?

You can find that out and more by going to the About page.

How can I contact SplitGigs for questions, bug report, support, etc?

At the bottom of each page there is a Feedback section, where you can get in touch about anything with us.

Gigs & SplitGig requests

How do I go about adding and managing my concerts?

Go to the Your gigs page to add, modify or delete your concerts.

How can I find out if there are SplitGig Requests for my concerts and how do I manage them?

When a user makes a SplitGig Request for one of your concerts, you will immediately be informed by e-mail. By accessing your profile in the SplitGigs requests section, you can accept or refuse the requests that you have received. In addition, on the right of each page of your dashboard, you will find the “Notifications” section, which lets you know immediately if you have received requests to split a gig.

How can I cancel a SplitGig Request that I have already accepted?

If you have accepted a SplitGig Request from a user but you then decide that you want to cancel it, go to the Your Gigs section and click on the icon to enter the “Edit Gig” section.

Then go to the “Edit guests” sub-section and cancel the relevant request by clicking on the REMOVE button.

How can I find concerts and submit SplitGig Requests?

On the gigs to split page, you can browse the concerts being organised by other users. If you want to participate in a SplitGig, click on the “Request to Split” button that you will find next to each concert listing. You must be a registered user to make a SplitGig Request.

How can I check the status of my SplitGig Requests?

You will instantly receive an e-mail when the user accepts or refuses your request. By accessing your profile in the SplitGigs requests section, you can check the status of your requests. In addition, on the right of each page of your dashboard, you will find the “Notifications” section, which lets you know immediately if there have been any updates to the statuses of your requests.

Basics

How do I log in?

By clicking on the "LOGIN" link on the top right of the site you'll be brought to a screen which allows you to login with your username and password.

How do I logout of my profile?

Click the icon on the upper right - a menu will then open, containing the logout link.

How do I change my Splitgigs.com URL? (i.e. splitgigs.com/artist/yourname)?

You do that by going to Edit profile. You can change the page link to whatever you'd like, whenever you'd like. Just remember if you've given out that URL, the old one will no longer work.

Can I change my profile info?

Yes, you can change your profile info at anytime by going to Edit profile. There you will see options for Name, Genres, Country and Other.

I lost/forgot my password; how can I get it back?

On the Login page, there is a link below the password field to allow you to reset your password by using your email address you used to sign up for your account.

Sign up

Why do I have to sign up?

Registration on SplitGigs is free. Yu need to be registered to use all the SplitGigs functions: search for gigs, request to split, etc.

What do I do to sign up?

It takes about a minute to enter your name, email, location, musician type and genres.
You will immediately receive an automatically-generated email asking you to click a specific URLto verify your address and prove the request really came from you.
This information is all we need to know to register you. Any extra detail (such as your website, or “about me” notes) is not mandatory and it is up to you to complete your personal profile as you wish.